Native ticketing, without a separate helpdesk tool
Post an "Open a support ticket" button anywhere. Anyone who clicks it gets a private room, just for them, with your support team.
How it works
The ticket room is visible only to the person who opened it, your configured support role, and your organization’s admins - everyone else, including other regular members, can’t see it exists. An automatic welcome message posts in, followed by a Close Ticket button.
- A private room per requester, auto-created under a category you choose
- A configurable support role and welcome message
- Closing makes the room read-only instead of deleting it, so the conversation stays as a record
Bring the whole conversation together.
Set up a workspace in a couple of minutes. Free for up to 5 members, no credit card required.